![]() ![]() ![]() Our internal “clients” obviously include our game-production teams, but also anyone within Ubisoft interested in leveraging our services, such as business, marketing, or customer-relations teams. We really consider the platform as an internal product, and we are organized like any third-party vendor. ML: We are a transversal team within Ubisoft whose mandate is to provide the online services platform used by all of Ubisoft. How do you build those services? What’s the process like of working with development teams to create them and implement them in games? Being able to listen to game events, react, and improve the player experience is pretty powerful, and it fuels Ubisoft Connect features. Another example is the Ubisoft Connect “Smart Intel” feature, which listens for players connecting to their game, and provides them hints on how to improve their game based on stat values or their latest match results. Once a challenge is completed, the player gets rewarded with an item dropped into their inventory. Using those mechanisms, the platform can then be used and extended by anyone within Ubisoft who wishes to create value on top of the existing platform services.įor example, our challenge service listens for player stat changes and waits for the configured challenge conditions to trigger challenge completion. ![]() ML: All the platform’s services are connected to each other using APIs and a real-time notification system that carries all the player progression state changes that we call service notifications. What are some examples of ways that Ubisoft Connect’s various services mesh together? Ubisoft Connect can also rely on those services to interact with our games, which allows for creating events and challenges, and rewarding our players with in-game content. The integration of those services in our games provides a rich set of player progression data, which Ubisoft Connect can surface back to our player community in a more social way. Those services range from PC digital distribution to game challenges and battle passes. The Ubisoft Online Services Platform is a global, managed set of central services that are integrated into all Ubisoft games. It sits on the Ubisoft Online Services Platform, which was created 10 years ago, and has been improving and evolving continuously since then. “For enabling cross-title experiences, and to better enable our production teams to focus on content, we needed a global and centralized set of standard tools, services, and data.”īut Ubisoft Connect is really just the tip of the iceberg. It is now the entry point for players to the whole Ubisoft ecosystem. It was designed to bring many new benefits to players, including an improved loyalty program, and a new in-game overlay that gives easy and direct access to game content and services for all players on all platforms, as well as a truly cross-platform experience. ML: First off, Ubisoft Connect is an evolution born from the merge between Uplay and Ubisoft Club. How did Ubisoft Connect evolve into what it is now? We see it as a next-generation gaming and community ecosystem that removes barriers between devices to let you play your Ubisoft games, whether on PC, console, mobile, or a streaming service. Martin Lavoie: Ubisoft Connect is unique in the industry, as it is the only cross-game, cross-platform destination for players to access everything about their games, and to socialize, share, and contribute. What role does Ubisoft Connect play in Ubisoft’s ecosystem? What services does it encompass? To find out more, we spoke with Online Technology Director Martin Lavoie about how Online Services built Ubisoft Connect, how it works, and what it means for players and developers going forward. The backbone of Ubisoft’s online strategy, Online Services works with teams throughout Ubisoft, providing them with everything from production and website tools to online multiplayer functionality. It’s a unique service in the game industry, and it represents the culmination of 10 years of work on Ubisoft’s Online Services Platform, built and maintained by the internal Online Services team. Ubisoft Connect debuted in late 2020, opening the door for cross-platform progression and saving and uniting Uplay’s digital storefront with the Ubisoft Club rewards program. ![]()
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